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South Korea: PIPC announces investigation results of AI services

On June 13, 2024, the Personal Information Protection Commission (PIPC) announced the results of its inspection of artificial intelligence (AI) application services. The PIPC stated the inspection system was introduced as a method to prevent the risk of infringement by preemptively checking for vulnerabilities and providing recommendations where violations of the law are discovered.

The PIPC also mentioned that it reviewed four businesses including SK Telecom/Adot (a call recording service), SNOW (a service that creates images using generative AI), DeepL (an AI-based language translation service), and Vuno (an AI-based service that reads medical images, biological signals, and predicts diseases). Regarding Sk Telecom/Adot, a corrective measure was recommended to minimize the storage period of text files, strengthen de-identification processing, and implement measures to ensure that information subjects understand the contents of the service.

The PIPC stated that the preliminary status inspection is significant because vulnerabilities were checked regarding personal information processes and improvements were encouraged where needed. The PIPC mentioned that it plans to continue monitoring application services that introduce AI so that it can prepare personal information protection measures for the safe use of personal information.

You can read the press release, only available in Korean, here.