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Rhineland-Palatinate: LfDI Rheinland-Pfalz highlights several data protection cases from 2023 and 2024

On September 4, 2024, the Rhineland-Palatinate data protection authority (LfDI Rheinland-Pfalz) published a press release covering the press conference entitled 'Best of Data Protection' and outlining several data protection cases from 2023 and 2024 covered during the conference.

The LfDI Rheinland-Pfalz listed the following cases, among other things:

  • failure to remove the personal data of a previous customer (including Facebook and Instagram accounts) from virtual reality glasses before reselling them to a new customer;
  • conducting a consultation call at the public counter by a bank advisor, leading to sensitive information on the assets and life plans of a customer being disclosed to unauthorized parties;
  • changing the practice of requiring to present a maternity record to the youth welfare office to recognize paternity; and
  • due to a technical error, several pieces of information on a gas station robbery were visible on a police website.

Furthermore, the LfDI Rheinland-Pfalz provided an update on the status of the audits of IT security in Rhineland-Palatinate health authorities, confirming various data protection-related vulnerabilities, such as:

  • the absence of a data protection-compliant logging function and necessary support for adequate encryption of the databases;
  • not sufficiently observing the principle of data protection-friendly default settings; and
  • not meeting legal requirements in data protection management.

Lastly, the LfDI Rheinland-Pfalz issued concrete recommendations to the responsible Ministry of Science and Health on the digitization of the public health service in Rhineland-Palatinate.

You can read the press release here and the recommendations here, both only available in German.