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Australia

Summary

LawPrivacy Act 1988 (No. 119, 1988) (as amended) ('the Privacy Act') 

Regulator: The Office of the Australian Information Commissioner ('OAIC')  

Summary: The Privacy Act, which includes a set of Australian Privacy Principles, provides general personal data protection requirements and provisions, including the right to access and to be informed. However, the Privacy Act does not explicitly refer to 'data controllers' or 'data processors,' nor does it include provisions regarding data protection officer appointments or Data Protection Impact Assessments. On 22 February 2018, the 'notifiable data breaches' provisions of the Privacy Act came into effect, requiring mandatory notification of all 'eligible data breaches' to the OAIC as well as affected individuals. In addition, in 2019 the Australian Government passed the Treasury Laws Amendment (Consumer Data Right) Bill, which provides consumers with the right to data portability in order to enable them to switch between products and services. The Consumer Data Right was introduced to the banking sector in 2020 and will be rolled out progressively into the retail energy and telecommunications sectors.

Notably, the Australian Parliament approved the Privacy Legislation Amendment (Enforcement and Other Measures) Bill 2022 ('the 2022 Bill'), which came into effect on 13 December 2022. Importantly, the 2022 Bill significantly increases penalties for repeated or serious privacy breaches by companies which fail to take adequate care of customer data and provides the OAIC with greater powers to resolve privacy breaches and quickly share information about data breaches to help protect impacted customers.

On 16 Febuary 2023, the Attorney General publicly released a Report on the Privacy Act Review. The Report outlines the 116 proposed reforms to the Privacy Act and was informed by feedback received in response to the aforementioned Issues Paper released in October 2020 and a Discussion Paper, released in October 2021. At the same time as releasing the Discussion Paper for the Privacy Act review, the Australian Government published an Exposure Draft for the proposed Privacy Legislation Amendment (Enhancing Online Privacy and Other Measures) Bill 2021, however the bill was never introduced to Parliament. 

In addition, there are various other pieces of privacy legislation and authorities within the states and territories, further information on which is available through the jurisdiction dashboard links below.

Insights

Technological developments are advancing rapidly, creating an abundance of opportunities, and connecting people and systems globally. Approximately 99% of Australians use the internet, highlighting how technology has become an essential component of daily life, linking workplaces, schools, and homes. These advancements and an increased reliance on technology means Australians are more susceptible to cyber threats and cybercriminals are becoming more adaptable and proficient than ever before. There is mounting pressure on the Australian government to address cyber threats through regulation. On November 22, 2023, the Australian Government released the 2023-2030 Australian Cyber Security Strategy (the Strategy). Katherine Sainty, Kaelah Dowman, and Sarah Macken, from Sainty Law, discuss the development of the Strategy and how it will be released, as well as next steps.

The development and use of artificial intelligence (AI) is growing at unprecedented rates globally, with mounting pressure on Australian regulators to establish adequate frameworks to govern its use in Australia. While AI has the capacity to provide many benefits, the potential risks associated with its use and rapid growth must be considered by regulators.

In September 2023, the Digital Platform Regulators forum1 (DP-REG) published its joint submission (the Submission) in response to a Department of Industry, Science and Resources (DISR) consultation for their discussion paper, 'Supporting Responsible AI in Australia' (the Discussion Paper). Katherine Sainty, Lily O Brien, Kaelah Dowman, and Sarah Macken, from Sainty Law, discuss the contents of both the Submission and the Discussion Paper and some of the key benefits and risks of AI.

The spam email lurking in your junk folder could be more dangerous than you think. Every day, a substantial proportion of all emails and SMS messages sent across the globe are spam messages. With the risk of spam messages ranging from mere annoyance to large-scale cyber-attacks, regulators worldwide are cracking down on the bad actors who send these messages. As enforcement efforts ramp up in Australia and abroad, businesses that send marketing messages must pay careful attention to anti-spam regulation to make sure their messages are not classified as spam and to avoid significant financial and reputational damage. In this Insight article, Katherine Sainty and Lily O'Brien, from Sainty Law, explore the dangers of spam, Australia's anti-spam regime, and shifting enforcement attitudes.

On September 28, 2023, the Australian Government released its response to the Attorney General's Privacy Act Review Report (Response). The Response is the culmination of several years of work and several stages of reporting and engagement, following the initial recommendation in the Australian Competition and Consumer Commission's (ACCC) Digital Platforms Inquiry Report that the Privacy Act 1988 (Cth) No. 119 1988 (as amended) (the Privacy Act) be reviewed to assess its suitability for the digital age. 

The Response confirms that a modest number of issues will be addressed immediately (that is, in the first half of 2024) through appropriate legislative changes or formal guidance from the Office of the Australian Information Commissioner (OAIC), with a much greater number of issues referred for further investigation or consultation. We do not expect to see any concrete changes on those until late 2024 or beyond, and the Response notes that any major changes would also need to be subject to implementation lead times to enable parties to prepare appropriately. Accordingly, this is the first of various further steps to come.   

In this Insight article, Alex Hutchens, from McCullough Robertson, outlines the main themes coming out of the Response, summarizes the key changes in the short term, and provides a perspective on those changes that will be most critical to pursue longer term if the Privacy Act is to be fit for purpose in the now-pervasive digital environment and consistent with the leading privacy regimes around the world. 

Success in the legal industry requires firms to streamline business processes, improve efficiency, and focus their attention on delivering exceptional client service. The race to success has seen many firms adopt tools powered by artificial intelligence (AI). AI-powered tools have the potential to assist lawyers with conducting legal research, contract drafting, and document review more efficiently, allowing them to focus the time saved on advising on more complex legal issues, client service, and business development.

However, there are concerns about how lawyers can use AI-powered tools while simultaneously fulfilling their legally mandated professional duties if the security, accuracy, and quality of information of AI-powered tools are continuously questioned. Katherine Sainty, and Julia Colubriale, from Sainty Law, explore the application of AI-powered tools in the Australian legal profession and their interaction with the professional responsibilities under the Legal Professional Uniform Law 2014 (LPUL)1 and the Australian Solicitor's Conduct Rules 2015 (ASCR)2 that lawyers must adhere to when incorporating these tools into their legal practice.

The use of artificial intelligence (AI) in Australia's tech landscape is growing rapidly, presenting unique and unprecedented challenges to businesses and consumers. Since late 2022, the use of a form of AI called large language models (LLM) has grown exponentially. The generative AI market is expected to continue to grow to a value of $20.6 billion by 2032.

Katherine Sainty and Ottilia Thomson, from Sainty Law, examine LLMs, the balance between their potential benefits for businesses, coinciding privacy concerns, and potential AI-specific legislative reform.

May 7, 2023 saw the conclusion of Australia's annual Privacy Awareness Week (PAW). PAW is run by the Office of the Australian Information Commissioner (OAIC) in conjunction with state and territory privacy regulators and the Asia Pacific Privacy Authorities forum. Katherine Sainty and Ottilia Thomson, from Sainty Law, discuss the theme of PAW 2023 and the privacy basics that businesses need to consider.

The Attorney-General's Final Report1 on the Review of the Privacy Act 1988 (Cth) ('the Privacy Report'), published on 16 February 2023, considers enacting a right to be forgotten, also known as the right to erasure. This right would empower individuals to have more control over how organisations retain their personal information, giving them the right to delete their information. Katherine Sainty and Julia Colubriale, from Sainty Law, provide an overview of the right to be forgotten, the proposed amendment, its limitations, the significance, the implications for organisations, and how organisations can best prepare for the possibility that this right may be enshrined in Australian legislation.

The Australian Attorney-General's Department released the Privacy Act Review Final Report1 ('the Report') on 16 February 2023. The Report is a comprehensive review of the Privacy Act 1988 (Cth) ('the Privacy Act') and contains 116 recommendations for reforms to protect Australians in the digital age. Katherine Sainty, Ottilia Thomson, and Julia Colubriale, from Sainty Law, discuss the Report and its key recommendations.

In Australia, Federal, State, and Territory privacy laws govern anonymisation and pseudonymisation of personal information. Lisa Fitzgerald and Keely O'Dowd, from Lander & Rogers, provide an overview of the laws and guidance governing anonymisation and pseudonymisation in Australia, as well as a look at the scope and permitted uses for such data.

After a year of high-profile data breaches, 2023 is shaping up to be a year of privacy reform. As the economic and personal harm of data breaches continues to be felt, governments are escalating their response to the breaches by expanding the powers of privacy regulators. Katherine Sainty and Aisling Hamilton, from Sainty Law, examines how privacy reforms have expanded the powers of the Office of Australian Information Commissioner ('OAIC') and what that means for Australian businesses.

The New South Wales ('NSW') Government passed the Privacy and Personal Information Protection Amendment Act 2022 (NSW) ('the PPIP Amendment Act') on the 28 November 2022, creating a wave of reforms to NSW public sector privacy laws. The changes come into force on the 28 December 2023. NSW public sector agencies and State-Owned Corporations ('SOCs') have a 12-month transition period to understand their new obligations and build new processes to comply. Katherine Sainty and Lily O Brien, from Sainty Law, detail what the reforms consist of and who they apply to.

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