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EU: BEUC publishes position paper on implementation of DMA obligations by Meta, Apple, Google, Amazon, Bytedance, and Microsoft
On September 2, 2024, the European Consumer Organization (BEUC) published a position paper on the implementation by Meta Platforms, Inc., Apple Inc., Alphabet Inc., Amazon.com, Inc., ByteDance Ltd., and Microsoft Corporation of their obligations under the Digital Markets Act (DMA). BEUC highlighted that these companies were designated as 'gatekeepers' under the DMA.
The position paper outlines examples, in BEUC's view, of non-compliance with the DMA rules of the abovementioned gatekeepers that are of most direct relevance to consumers. In particular, from BEUC's perspective, several gatekeepers:
- steer consumers to provide consent to use their personal data across the services of the gatekeeper, including for advertisements;
- deter consumers from choosing alternative payment services or subscribing to cheaper services;
- make it difficult for consumers to change default settings; and
- show preferential treatment of their own services in the general search results.
Furthermore, according to BEUC:
- Meta lacks in providing information on the implementation of interoperability between its instant messaging services (WhatsApp and Messenger); and
- Amazon uses behavioral techniques that make it harder to unsubscribe from Amazon Prime than to subscribe.
You can read the press release here and the position paper here.
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