The Canadian Radio-television and Telecommunications Commission (‘CRTC’) announced, on 1 May 2018, that 9118-9076 QUÉBEC INC. and 9310-6359 QUÉBEC INC. (‘the Companies’) operating as 514-BILLETS had agreed to settle allegations that it had violated Canada’s Anti-Spam Legislation 2010 (‘CASL’) by sending commercial text messages without recipients’ consent (‘the Settlement’).
The CRTC’s Chief Compliance and Enforcement Officer, Steven Harroun, noted in the press release, “[The Settlement] demonstrates our comprehensive approach to reduce unsolicited communications sent to Canadians, whether via email or text message. For the first time under CASL, the 514-BILLETS investigation concerned text messages. Companies that promote their products and services need to comply with CASL, which applies to any form of commercial electronic message.”
Companies that promote their products and services need to comply with CASL, which applies to any form of commercial electronic message
The CRTC launched an investigation into 514-BILLETS alleging that it had sent commercial text messages to recipients without their consent between July 2014 and January 2016, and that it had failed to include information identifying the sender enabling recipients to contact it, as required by Section 6 of CASL.
As part of the Settlement, the Companies agreed to pay CAD 75,000 (approx. €49,310) in compensation in the form of CAD 10 (approx. €6.50) rebate coupons to 7,500 consumers, and to pay CAD 25,000 (approx. €16,430) to the Receiver General for Canada. In addition, the Companies undertook to put in place a compliance programme and appoint an officer responsible for organisational compliance.
FELICITY TURTON | Privacy Analyst